The most difficult customer on the planet.

I can't believe how addictive this blogging business is! I knew I was hooked when I almost missed the tube, because I was day dreaming about what I could write when I got home, and if I'll have any comments.

I'm the assistant manager of a book store near Covent Gardens. I know what you are thinking, but I promise my book store is the best book store in London (yes, I am a little bias). This book store is the kind of shop where you can drink coffee, grab a book and sit on the bean bags in the corner.....Awesome, I know! Anyways, living in London means you have to catch the Tube to work, which usually isn't too bad apart from when you have someone smelly armpit in your face, and some one's backpack nudging you every 2 seconds (I don't understand why they don't keep it in their hand, because they know full well that they are pushing you into the angry man opposite you!) I love living in London don't get me wrong, and I was an instant fan ever since I started at King's College when I was 18. However, catching the tube on a Monday morning makes me wish I was still living in Wales, where any old stranger will tell you their life story, whether you want to hear it or not.
I usually Avoid rush our on the tubes , because lets be honest who wants to be on the tube when you feel as if you are the yellow smartie crammed in the middle of the tube. So I'm sitting on the tube (yes, I do have a seat, however I pretend not to see the other woman heading for the seat when I fastened my pace), and all I can think is I wish someone would smile! I'm sure there are rule for the London Underground which someone forgot to give me when I 1st arrived, and they go a something like this:

1) You must not talk to anyone.
2) You must not smile.
3) If you are not reading a book/newspaper you must look at the floor at all times.
3) At least 2 people must be playing the songs on their Phone out loud at once.
4) Once you are off the tube you must rush for the exit pushing as many people out of the way as possible. (What ever happened to letting the women and children going 1st?)

OK, so I arrive at work, and once the manager has left Chloe and I slip of our heels and out come the Slippers...see, I told you it was the best book store! Chloe and I are having an amazing time drinking coffee, racing on the wheelie chairs, and catching up on the weekend's gossip, when in comes the most difficult customer on the planet! Now I will admit I do not have the patience of a saint, but this customer just took the biscuit. This customer struts up to the counter and, this is how our conversation went;

Customer: I'm wondering if you have a book in stock.
Anonymous Girl: Right, What's the book called?
Customer: I can't remember.
Anonymous Girl: OK, No problem. Who is the Author?
Customer: I don't remember, but the book is about a woman who falls in love with a man who is then sent out to war.

By this time my patience is wearing extremely thin, and I politely advice the customer to go back to where they seen the book advertised, and get more information. I was very proud of myself for keeping a professional attitude, and putting into practice all the customer service training i had taken, when in my head I just wanted to scream, 'Get out of my shop you silly woman!' The wind was immediately taken out of my sails when I over heard the woman mumbling how my bright pink slippers reflected my attitude to work - what a cheek that woman has. I personally believe my pink slippers show what a relaxed and inviting book store we are.

I eventually arrive home after a fulls day of work and wonder why someone has yet to invent a water proof laptop so I can write this blog whilst having a long hot bath. That then draws me to the end of my day. Please leave me comments if you are reading this. I would love to know what you think and if you want to hear about anything in particular.

*Note to self....Start drawing up plans for a water proof laptop.